Shipping policy
Roamora Shipping Policy
Free Tracked Shipping
We offer free tracked shipping on orders placed through our website. Available delivery destinations are shown at checkout.
Delivery Estimates
Delivery usually takes 5–7 business days after your order has been processed and dispatched. This is an estimate, not a guaranteed arrival date. Order processing occurs before the delivery period begins.
Tracking
Once your order ships, we’ll email your tracking details. Tracking updates may take time to appear after dispatch.
Delays
Carrier delays, holidays, weather, or customs checks may affect delivery. If your order is delayed, contact support@roamora.co and we’ll help investigate.
Delivery Information
Please check your shipping details before ordering. If you notice an error, contact us immediately. Address changes may not be possible once fulfillment has begun.
Missing or Damaged Deliveries
If your tracking shows delivered but you cannot locate your package, or your order arrives damaged, email support@roamora.co with your order number and relevant details so we can help resolve the issue.
International Charges
Where applicable, customs duties or import taxes not collected at checkout may be charged by your destination country.
Shipping questions: support@roamora.co