Refund policy

Roamora Return & Refund Policy

30-Day Money-Back Guarantee
You have 30 days from delivery to request a return. If Roamora isn’t the right fit, email support@roamora.co with your order number and we’ll help you get started.

Returns
Please contact us before sending anything back. We’ll provide return instructions and confirm any applicable return shipping costs before you proceed. Include all accessories supplied with your bag. Damage caused by misuse or normal wear is not covered by our money-back guarantee.

Damaged, Defective, or Incorrect Items
Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, email support@roamora.co with your order number and photos so we can arrange an appropriate replacement or refund.

Refunds
Once your return has been received and reviewed, we’ll notify you of the outcome. Approved refunds will be issued to your original payment method. Your bank or payment provider may take additional time to post the refund.

Cancellations
Contact us as soon as possible to request a cancellation or change. We cannot guarantee changes once your order has entered fulfillment or shipped.

Your Rights
This policy does not limit any consumer rights available under applicable law.

Contact: support@roamora.co